FAQ

 
  • What ingredients are used in your E-Liquid?
    • Our ingredients contain USP Grade Propylene Glycol and USP Grade Vegetable Glycerin along with a proprietary blend of USP Grade Natural and Artificial flavorings and we use only the highest quality Grade (L)Nicotine with a Certificate of Analysis. Our nicotine is tested and documented to be a minimum of 98%-99% pure before our e-liquid is created in our US facility.
  • What is the PG/VG ratio of your e-liquid?
    • Honest Vapor eliquids are VG based. We use flavorings that are PG based.
    • It is an 80VG to 20PG blend. Some liquids are 90VG to 10PG.
    • Custom Blends are NOT available.
  • Do you accept returns on e-Liquid?
    • Unfortunately, we are not able to accept returns on e-liquid that does not meet personal flavor expectations. Taste is a very subjective sense that will vary greatly from person to person. In accordance with our strict Quality Control guidelines, returned e-liquid could never be re-used for any purpose, so will not be accepted.
  • Should I refrigerate my E-liquid?
    • No. Honest E-liquid should be kept consistently at room temperature for optimal flavor. Flavoring in cold eliquid tends to separate from other ingredients, significantly reducing the flavor. In addition, if your eliquid has been left outside in a cold mailbox during winter months, it is highly recommended that you allow it to sit at room temperature for 24 to 48 hours before vaping. This should be ample time for the flavoring to meld back with other ingredients, allowing for optimal results.
  • What nicotine level should I choose?
    • Honest Vapor always recommends starting with a lower nicotine level and working your way up until the desired results are achieved.
  • Could I have received a “bad batch”?
    • Each one of our bottles has a unique lot code which gives specific details about how the batch was processed and which ingredients were used for its production. We closely monitor feedback regarding specific batches, which would help us identify a “bad batch” if one were ever to arise. If you feel you received a “bad batch”, simply contact us for further information about the specific Lot number you received. You should also ensure that your e-liquid has been kept at room temperature for 48 hours before contacting us.

This FAQ will be updated from time to time.